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Tag Archives: bookstore
The World’s Sweetest Customer – February 1
Some people just get to you. Now anybody who’s worked in retail will tell you, customers are always asking the same ridiculous things: “Can’t you give me a break on this?” “Do you have a coupon I can use?” “How … Continue reading
Posted in Uncategorized
Tagged bookstore, customer, customer service, job hunter, One Good Deed, resume, retail
8 Comments
Project Linus – May 22
Could there a more adorable name for an organization than Project Linus? I don’t think so. Would you like to guess what Project Linus is all about? Because I bet you could. Project Linus is a national group that – … Continue reading
Posted in Uncategorized
Tagged bookstore, donating, helping, knitting, One Good Deed, Project Linus
4 Comments
Technically, this isn’t a post about a Good Deed — although technically, I believe any means used to keep people reading is a Good Deed. I guest posted a piece that appears in today’s Book Riot. If you want to know what I’m picturing (yes, the Jetsons are mentioned!), then click here to see what I have to say. And then, of course, feel free to rant!
Customer support – Day 284
I’m a bookseller, and after 30+ years all over the publishing industry, I consider myself pretty knowledgeable. But the customers in the store don’t know that, and there are some long days where you feel like just a faceless clerk. … Continue reading
Posted in Uncategorized
Tagged book, bookseller, bookstore, customer, One Good Deed, thank you
4 Comments
Hello, Friend – Day 265
Today I perpetrated a good deed, unbeknownst to me… I was doing a reading and signing of my newest book tonight; an author doesn’t always fill a room, believe me, and tonight was one of those nights. But there were … Continue reading
Extra credit – Day 247
People ask for crazy stuff all the time in a bookstore. Usually it’s nutty (and wrong) titles, or descriptions of books by color (always a blue or green cover). Today was different: the customer was coy, but I unearthed her … Continue reading
